HealthMinds Consulting Private Limited Effective date: 29 January 2026 · Version 1.1 · Last updated: 29 August 2026

1. Acceptance of these terms

This website at www.healthminds.com, together with all sub-domains, pages, portals and micro-sites operated by HealthMinds Consulting Private Limited (referred to as “HealthMinds”, “we”, “us” or “our”), is made available to you subject to these Terms & Conditions (“Terms”), our Privacy Policy, our Disclaimer and any additional notices published on a specific page.

By accessing, browsing or otherwise using this website, you accept these Terms without limitation or qualification. If you do not agree to any part of these Terms, you must stop using the website.

We recommend that you retain a copy of these Terms for your records.

2. About us

HealthMinds Consulting Private Limited is a company incorporated under the Companies Act, 2013, with CIN [U74140KA2014PTC073502] and registered office at No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022, KARNATAKA, INDIA. HealthMinds also operates from [[#1487, Road 2425 Manama P.O Box No- 26136, Kingdom of Bahrain] and [160 Robinson Road #14-04, Singapore Business Federation Center, Singapore 068914].

HealthMinds provides medical and scientific communications, medical writing, publication support, campaign and content development, statistical analysis and related consulting services to pharmaceutical, biotechnology, medtech and life-sciences organisations through its MediPro and Dr.ive My Research service lines.

You may view and download website material for personal, non-commercial use. You must not reproduce, distribute, modify, republish, or commercially exploit any content without prior written permission from HealthMinds.

HealthMinds operates a Quality Management System certified to ISO 9001:2015 [Certificate Registration No. 99 100 22993 issued by TUV SUD; certificate is valid from 2026-03-05 until 2029-03-01] and an Information Security Management System certified to ISO/IEC 27001:2022 [Certificate Registration No. 99 310 00388 issued by TUV SUD; certificate is valid from 2026-05-22 until 2029-05-08].

3. Who may use this website

This website is intended for a business and professional audience — clients, prospective clients, healthcare professionals, researchers, business partners and job applicants. It is not directed at consumers seeking medical advice, and it is not directed at children.

You must be at least 18 years old to submit any information to us through this website. We do not knowingly collect personal data from children. Where our services involve data relating to minors, that processing is governed by the relevant client agreement and not by this website.

By using this website you confirm that you have the legal capacity to accept these Terms, and, where you are acting for an organisation, that you are authorised to bind that organisation.

4. Permitted use and licence

Subject to your compliance with these Terms, HealthMinds grants you a limited, revocable, non-exclusive, non-transferable licence to access the website and to download, display and print one copy of any page for your personal, internal, non-commercial reference, provided that you do not modify the material and that you keep all copyright, trademark and other proprietary notices intact.

No other right or licence is granted. Nothing on this website shall be construed as conferring, by implication, estoppel or otherwise, any licence or right under any copyright, patent, trademark, trade secret or other proprietary interest of HealthMinds or of any third party.

5. Prohibited use

You agree that you will not, and will not permit any other person to:

a) copy, reproduce, republish, upload, post, transmit, distribute, sell, licence, frame, mirror, scrape or create derivative works from any part of this website except as expressly permitted in Clause 4;

b) use any automated system — including robots, spiders, crawlers, scrapers or data-extraction tools — to access, monitor or copy the website or its content, except for public search-engine crawlers operating in accordance with our robots.txt file;

c) use the website or its content to train, fine-tune, ground or otherwise develop any artificial-intelligence or machine-learning model, or to build any dataset for that purpose, without our prior written consent;

d) introduce or attempt to introduce any virus, worm, Trojan horse, ransomware, logic bomb, time-out, back door, trap door, drop-dead device, data-scrambling device or other malicious, hidden or self-replicating code, or any code designed to bypass authentication or to restrict access to the website or any connected system;

e) probe, scan, penetration-test, stress-test or attempt to gain unauthorised access to the website, our servers, our networks or any account, system or data connected to them, or circumvent any security, authentication or rate-limiting measure;

f) impersonate any person or entity, misrepresent your affiliation, or use a false identity when submitting information to us;

g) use the website to send unsolicited commercial communications, or to harvest email addresses, contact details or other personal data;

h) interfere with or disrupt the integrity, availability or performance of the website, or place an unreasonable load on our infrastructure; or

i) use the website for any purpose that is unlawful in your jurisdiction or in India, or in violation of any applicable export control, sanctions, anti-bribery, data protection, advertising, pharmaceutical promotion or healthcare-compliance law.

We reserve the right to investigate suspected breaches, to block access, to preserve and disclose relevant records to law-enforcement or regulatory authorities where required, and to pursue all remedies available in law and equity.

6. Intellectual property

Unless otherwise stated, all content on this website — including text, images, graphics, illustrations, video, audio, page layout, HTML and other code, the selection and arrangement of content, and all service-line names, logos and taglines including HealthMinds, MediPro, Dr.ive My Research and JournalGrid — is the property of HealthMinds or is used under licence, and is protected by Indian and international copyright, trademark and other intellectual-property laws.

All third-party trademarks, product names, brand names and logos appearing on this website are the property of their respective owners. Their appearance does not imply any endorsement, sponsorship or affiliation, and does not grant you any right to use them.

Case studies, blogs, articles and other insight material published on this website are HealthMinds’ own work product. Where a case study describes work performed for a client, it is published in de-identified or approved form only. Nothing on this website discloses client confidential information, and no client name, logo, endorsement, quotation, specification or image is used without that client’s prior written consent, consistent with our contractual publicity obligations (see the Legal Guides page, “Publicity and client references”).

If you believe that any content on this website infringes your intellectual property rights, please write to info@healthminds.com with details of the work, the location of the material complained of, and your contact details. We will investigate promptly and remove or disable access to infringing material where appropriate.

7. No professional or advisory relationship

The information on this website is provided free of charge and for general informational purposes only. It does not constitute medical, clinical, scientific, regulatory, legal, financial or other professional advice, and it does not create any business, professional-services, consultancy, advisory or fiduciary relationship between you and HealthMinds.

A relationship with HealthMinds arises only under a signed written agreement — a master services agreement, statement of work, work order or equivalent — executed by an authorised signatory of HealthMinds. Nothing on this website, and no communication submitted through it, constitutes an offer capable of acceptance, a commitment to provide services, or a variation of any existing agreement.

Please also read our Disclaimer, which forms part of these Terms and which addresses the nature of medical and scientific content on this website.

8. Submissions, enquiries and unsolicited ideas

Unless expressly stated otherwise, or unless submitted under an existing written confidentiality agreement, any information you submit through this website — including through our contact form, newsletter sign-up, WhatsApp link or careers channels — will be treated as non-confidential and non-proprietary. Personal data within such submissions is nevertheless protected under our Privacy Policy.

Because of the open nature of the internet, we recommend that you do not submit information you consider confidential, and in particular that you do not submit:

• unpublished clinical or research data, protocols, manuscripts or regulatory submissions;

• patient-identifiable or subject-identifiable information of any kind;

• adverse-event or product-complaint information (see Clause 9);

• trade secrets or proprietary formulations; or

• any personal data of third parties for which you do not hold a lawful basis to disclose.

Where confidential exchange is needed, contact us at raghav@healthminds.com and we will put an appropriate non-disclosure agreement and a secure transfer channel in place first.

HealthMinds does not accept unsolicited idea submissions outside an established, documented business relationship. Ideas disclosed to us outside such a relationship are not confidential, and we may develop, use, disclose or publish similar ideas without compensating or accounting to you. We will make reasonable efforts to return or destroy unsolicited submissions without detailed review; if review is unavoidable in our sole discretion, it will be on the understanding that we assume no obligation of confidentiality.

You represent that you have the lawful right to submit any information you provide, and that your submission does not infringe the rights of any third party.

9. Adverse events, product complaints and medical information

This website is not a pharmacovigilance channel. Do not use the contact form, newsletter, WhatsApp link, social channels or any other feature of this website to report a suspected adverse event, side effect, product quality complaint, medication error, pregnancy exposure or off-label use.

Such reports must be made directly to the marketing authorisation holder of the product concerned, or to the relevant regulator — in India, the Pharmacovigilance Programme of India (PvPI) under the Indian Pharmacopoeia Commission; elsewhere, the applicable national competent authority.

If, despite this notice, safety information reaches HealthMinds through the website, we will handle and onward-report it in accordance with our safety-data procedures and the requirements of the client agreement to which it relates. We record and forward such information; we do not assess, adjudicate or respond to it clinically.

10. Links to and from other sites

This website contains links to third-party websites, platforms and services, including LinkedIn, WhatsApp, our forms provider and journal or research resources. Those sites are not operated or controlled by HealthMinds.

We provide links for convenience only. A link is not an endorsement. We make no judgment, representation or warranty about any linked site or service, we take no responsibility for their content, availability, security or privacy practices, and any use you make of them is at your own risk. Your dealings with a third party through a linked site are solely between you and that third party. Please read the terms and privacy notices of any site you visit.

You may link to our home page in a fair and lawful manner that does not damage our reputation or take advantage of it. You may not frame our content, present it as your own, or imply any association, approval or endorsement that does not exist. We may withdraw linking permission at any time.

11. Availability, changes and security of the website

We aim to keep this website available and accurate, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw, modify or discontinue all or any part of the website, or any content on it, at any time and without notice, including for maintenance, security or commercial reasons.

Content on this website is published as at the date shown and may become outdated. We are under no obligation to update it. Scientific, medical and regulatory information changes; content that was accurate when published may no longer reflect current evidence or requirements.

You are responsible for the configuration and security of the device and connection you use to access the website, including your own anti-virus protection. While we operate an ISO/IEC 27001-certified information security management system and apply industry-standard controls including TLS encryption in transit, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Disclaimer of warranties

This website and its contents are provided “as is” and “as available”. To the fullest extent permitted by applicable law, HealthMinds makes no representation or warranty of any kind, express or implied, with respect to this website, its content, or any site or service accessible through it.

HealthMinds expressly disclaims all express and implied warranties, including but not limited to the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, currency, title and non-infringement, and any warranty that the website or its content will be accurate, reliable, secure, free from viruses or other harmful components, error-free or uninterrupted, or that defects will be corrected.

Nothing in these Terms excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited, including the statutory rights of a consumer under the Consumer Protection Act, 2019.

13. Limitation of liability

To the fullest extent permitted by applicable law, neither HealthMinds nor its affiliates, directors, officers, employees, consultants, agents, licensors or third-party service providers will be liable to any party for any direct, indirect, incidental, special, exemplary, punitive or consequential damages of any kind — including loss of profits, loss of revenue, loss of anticipated savings, business interruption, loss of goodwill, loss of programs or data, or the cost of substitute services — arising out of or in connection with this website, any content on or accessed through it, any linked site or service, or any copying, display or use of any of them, regardless of the form of action and whether in contract, tort, negligence, strict liability, breach of statutory duty or otherwise, and whether or not HealthMinds was advised of the possibility of such damages.

Your sole and exclusive remedy in connection with any dissatisfaction with this website, its content or any service accessible through it is to stop using the website.

Nothing in this clause limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded. This clause does not affect the liability position agreed under any separate signed services agreement between HealthMinds and a client, which governs that engagement.

14. Indemnity

You agree to indemnify, defend and hold harmless HealthMinds, its affiliates and their respective directors, officers, employees and agents from and against all claims, demands, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the website, your infringement of any intellectual-property or other right of any person, or your violation of any applicable law.

15. Privacy and cookies

Your use of this website is also governed by our Privacy Policy, which explains what personal data we collect, why, on what legal basis, how long we keep it, with whom we share it, how we transfer it across borders, and what rights you have. Cookie use is described in the Cookie Notice within that Privacy Policy, and cookie preferences can be managed through the cookie banner and settings panel on this website.

16. Careers and job applicants

Information submitted through our Careers pages is processed for recruitment purposes as described in the Privacy Policy. HealthMinds is an equal-opportunity employer and makes recruitment and staffing decisions in accordance with applicable equal-employment-opportunity standards, without regard to protected characteristics.

HealthMinds does not charge candidates any fee at any stage of recruitment. We will never ask an applicant for payment, bank credentials or payment-card details. Communications purporting to offer HealthMinds employment in exchange for a fee are fraudulent; please report them to hr@healthminds.com.

Where an engagement requires it, and to the extent permitted by and in accordance with applicable law, candidate and personnel screening — including verification of identity, right to work, employment references, education and, where lawful, criminal-record checks — may be carried out before a person is assigned to client work.

17. Export controls, sanctions and anti-bribery

You are responsible for complying with the laws of the jurisdiction from which you access this website, and you agree not to access or use this website or its content in violation of those laws.

You may not access this website or receive services from HealthMinds if you are located in, ordinarily resident in, or acting on behalf of a person in a jurisdiction subject to comprehensive trade sanctions, or if you are a person designated on any applicable restricted-party, denied-persons, debarment or exclusion list.

HealthMinds prohibits bribery and improper payments in all forms and maintains an anti-bribery and anti-corruption position consistent with the Prevention of Corruption Act, 1988, the U.S. Foreign Corrupt Practices Act, and equivalent client policies. Neither HealthMinds nor anyone acting on its behalf may offer, promise, authorise or provide anything of value to a public official or to any other person in order to obtain or retain business or to secure an improper advantage. Local practice to the contrary is irrelevant; our standard may be higher than local law requires. See the Legal Guides page for the full statement.

18. Third-party service providers and platform terms

Certain features of this website are delivered through third-party platforms — including our web forms provider, newsletter platform, analytics provider, hosting provider and social and messaging channels. Your use of those features may also be subject to the provider’s own terms and privacy notice. HealthMinds selects such providers subject to security and privacy due diligence and binds them by written contract, but does not control their platforms.

19. Governing law, jurisdiction and dispute resolution

These Terms, their subject matter and their formation — and any non-contractual obligation arising out of or in connection with them — are governed by the laws of India, without regard to conflict-of-law rules.

This clause governs the website only. Disputes under a signed services agreement are governed by the dispute-resolution provisions of that agreement, which prevail over this clause in respect of that engagement.

20. Changes to these Terms

We may revise these Terms at any time by publishing an updated version on this page with a new effective date. Changes take effect when published. Your continued use of the website after publication constitutes acceptance. Please review this page periodically. Where a change is material and we hold your contact details for that purpose, we will use reasonable efforts to notify you.

21. General

Severability. If any provision of these Terms is held invalid, illegal or unenforceable, that provision shall be severed or read down to the minimum extent necessary, and the remaining provisions shall continue in full force.

No waiver. A failure or delay in enforcing any provision is not a waiver of it, and no single or partial exercise of any right prevents further exercise.

Entire agreement. These Terms, together with the Privacy Policy, the Disclaimer and the notices referenced in the Legal Guides page, constitute the entire agreement between you and HealthMinds in relation to your use of this website, and supersede all prior understandings on that subject. They do not supersede, vary or limit any signed services agreement between HealthMinds and a client; where a signed agreement conflicts with these Terms in respect of the services under that agreement, the signed agreement prevails.

Assignment. You may not assign or transfer your rights or obligations under these Terms. HealthMinds may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition or transfer of assets.

Force majeure. HealthMinds is not liable for any failure or delay caused by events beyond its reasonable control, including internet or telecommunications failure, hosting-provider outage, cyber-attack, act of government, epidemic or natural disaster.

Survival. Clauses 5, 6, 8, 12, 13, 14, 17, 19 and 21 survive any termination of your access to the website.

Language. These Terms are published in English. Any translation is provided for convenience; in the event of conflict, the English version prevails.

22. Contact

Registered office of HealthMinds Consulting Private Limited: No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022, KARNATAKA, INDIA; General enquiries: raghav@healthminds.com; Legal notices: info@healthminds.com; Privacy and data protection: it@healthminds.com; Grievance Officer (India): Ms. Sanjana S Sutrave: hr@healthminds.com

I have read and agree to the Terms & Conditions.

HealthMinds Consulting Private Limited Effective date: 29 January 2026 · Version 1.1 · Last updated: 29 August 2026

1. Introduction and scope

Protection of personal data, personally identifiable information (PII) and protected health information (PHI) is fundamental to HealthMinds Consulting Private Limited (“HealthMinds”, “we”, “us”, “our”) and to the clients we serve.

This Privacy Policy explains how HealthMinds collects, uses, discloses, transfers, secures, retains and disposes of personal data. It applies to:

a) our website and online channels — www.healthminds.com and its sub-domains, forms, newsletters, portals and social channels, where HealthMinds acts as a data controller / data fiduciary; and

b) our service delivery — personal data, PII and PHI that HealthMinds processes for and on behalf of clients under a master services agreement, statement of work or work order, where HealthMinds acts as a data processor / data processor-fiduciary and the client is the controller. Section 12 sets out the commitments that apply to that processing.

It is intended to be read by our clients, prospective clients, healthcare professionals, research participants and investigators whose data reaches us through client engagements, vendors, business associates, job applicants and website visitors.

This policy is supported by HealthMinds’ internal Information Security Policy, Data Retention and Destruction Procedure, Access Control Policy, Incident Response and Breach Notification Procedure, Supplier Security Policy and Acceptable Use Policy, maintained under our certified management systems.

2. Our privacy commitment

HealthMinds is committed to protecting personal information in accordance with its responsibilities under applicable regulatory frameworks and individual rights. Our leadership, employees and business associates protect personal information by:

• processing personal data lawfully, fairly and transparently;

• collecting only what is adequate, relevant and limited to what is necessary for a specified, explicit and legitimate purpose, and not further processing it in a manner incompatible with that purpose;

• holding data in identifiable form only for as long as the purpose requires;

• giving clear information about how personal data is used and by whom, with additional safeguards where data relates to children or vulnerable persons;

• taking reasonable steps to keep personal data accurate and up to date;

• processing securely, with protection against unauthorised or unlawful processing and against accidental loss, destruction or damage;

• following defined practices for secure storage, transmission, archival and destruction, supported by backup and disaster-recovery arrangements;

• responding to personal-data breaches promptly, assessing risk to the rights and freedoms of affected individuals, and notifying clients, regulators and individuals as required; and

• respecting the rights of data principals and data subjects, and providing an accessible route to exercise them.

Applicability. This policy applies to all personal information processed by HealthMinds, at every location and by every business function. Accountability. The Data Protection Officer and the Data Privacy Cell are responsible for compliance with this policy. Awareness. This policy is communicated to all employees, contractors and associates as documented information. Review. This policy is reviewed at least annually, and on any material change to law, service scope, technology or organisational structure.

3. Regulatory frameworks we work to

Depending on where data originates and who it relates to, HealthMinds’ processing is designed to meet:

• India — the Digital Personal Data Protection Act, 2023 (DPDP Act) and rules made under it; the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; the Information Technology (Intermediary Guidelines) Rules, 2021.

• Other jurisdictions in which we operate — the Personal Data Protection Law of the Kingdom of Bahrain (Law No. 30 of 2018) and the Singapore Personal Data Protection Act 2012.

• Sector and standards frameworks — ICH E6 Good Clinical Practice, ISO 9001:2015, ISO/IEC 27001:2022, and the privacy extension ISO/IEC 27701, together with the pharmacovigilance requirements applicable to the safety data our clients entrust to us.

Where a client’s contractual requirements are stricter than the standard set out in this policy, the client’s requirements prevail for that engagement.

Term	Meaning
Personal data / personal information	Personal data / personal information Any information or set of information that identifies, or is used by or on behalf of an organisation to identify, an individual — including a client’s employees, healthcare professionals, investigators and research participants.
PII	PII Personally identifiable information: data that can distinguish one person from another or de-anonymise anonymous data — name, identifiers, date and place of birth, biometric records and similar. PII may also constitute PHI under HIPAA.
PHI	Protected health information: information that identifies an individual and relates to their past, present or future physical or mental health; the provision of healthcare to them; or payment for that healthcare.
High-risk personal information	Special-category data; financial-account data; national identifiers; data relating to children or vulnerable adults; detailed profiles of natural persons; and data whose disclosure could adversely affect the individual.
Data principal / data subject	Data principal / data subject The individual to whom personal data relates.
Data fiduciary / controller	Data fiduciary / controller The person or organisation that determines the purpose and means of processing.
Data processor	The person or organisation that processes personal data on behalf of a controller.
Business associate Under HIPAA, an entity that creates, receives, maintains or transmits PHI on behalf of a covered entity.	Under HIPAA, an entity that creates, receives, maintains or transmits PHI on behalf of a covered entity.
Client engagement Any project, programme or engagement performed by HealthMinds for a client.	Client engagement Any project, programme or engagement performed by HealthMinds for a client.
DPO	DPO The Data Protection Officer, who leads privacy programmes across HealthMinds.
Privacy SPOC	The single point of contact who monitors personal data handling within a business unit.
Online channel	The website, portals, forms, newsletters and social channels operated by HealthMinds.

5. Governance: the Data Privacy Cell

HealthMinds maintains a Data Privacy Cell, chaired by the Data Protection Officer and comprising the privacy SPOC of each business unit and function, with participation from Information Security, Human Resources, Legal and Quality.

The Cell is responsible for:

• identifying personal data, PII and PHI across all operations and engagements;

• analysing privacy risk and implementing control measures;

• maintaining the record of processing activities;

• performing a privacy risk assessment before onboarding any engagement that involves personal data, PII or PHI, and determining the physical, administrative, operational and technical controls needed to address the identified risks;

• maintaining engagement-specific risk-assessment documentation;

• ensuring that proposals, master services agreements, statements of work, work orders and change requests are consistent with this policy;

• supporting and responding to data-principal rights requests and grievances;

• ensuring compliance with client data-protection requirements and with legal and regulatory requirements across jurisdictions;

• flowing down equivalent obligations to processors, sub-processors, contractors and vendors, and monitoring their compliance; and

• governing controls for the transfer, import, export, storage and destruction of personal data.

Proceedings of the Cell are reviewed at the quarterly Information Security and Management Review meeting, which also feeds the management review required by ISO 9001:2015 and ISO/IEC 27001:2022.

Privacy is a mandatory element of induction and annual refresher training for every employee who handles or can access personal data, and privacy training is extended to contractors, temporary workers, vendors and outside agents engaged on work involving personal data.

6. Personal data we collect through this website

You can browse most of www.healthminds.com without telling us who you are. We collect personal data when you choose to give it, and a limited amount automatically.

a) Information you provide directly

Where	What we collect	Why
Contact / “Ask a Question” form	Name, work email, company, country, telephone, message content	To respond to your enquiry and, where relevant, to discuss services
Newsletter sign-up Name, email address, preferences To send Health Science insights you have asked for	Name, email address, preferences	To send Health Science insights you have asked for
Careers pages and applications	Name, contact details, CV, education, employment history, right-to-work information, references	To assess your application and manage recruitment
Events, webinars and downloads	Registration and attendance details	To administer the event and follow up
WhatsApp, LinkedIn and email	Whatever you choose to send us	To respond and maintain the business relationship

b) Information collected automatically

When you visit our website we automatically collect and analyse limited technical information: the Internet Protocol (IP) address used to connect your device to the internet, browser type, operating system and device characteristics, language settings, the date and time of access, referring website address, pages viewed, links clicked and the content of any cookies your browser previously accepted from us. This is used for security monitoring, performance, troubleshooting and analytics.

c) Information from other sources

We may receive business-contact information from our clients, from event organisers, from professional networks such as LinkedIn, from recruitment partners and from publicly available professional sources — for example, publicly listed investigator or author contact details used for legitimate scientific-communication purposes. Where we do so, we apply the same protections set out in this policy.

Please do not send us sensitive personal data through the website. Do not submit health data about yourself or others, patient or research-subject identifiable information, adverse-event reports, government identifiers, financial-account or payment-card details through our web forms or messaging channels. If confidential or sensitive exchange is required, contact us and we will provide a secure channel under an appropriate agreement.

7. How we use personal data, and our legal basis

We use the personal information we obtain through our online channels to:

• provide and administer our services and respond to requests, enquiries and applications;

•communicate about our services, events, programmes and insights, including newsletters and marketing communications where you have opted in or where permitted by law;

• conduct and facilitate surveys, focus groups and market-research initiatives;

• perform data analytics such as market research, trend analysis and audience segmentation;

• operate, evaluate and improve our business — developing services, managing client relationships, and performing accounting, auditing, billing and reconciliation;

• manage recruitment and assess candidates;

• conduct investigations and comply with and enforce applicable legal requirements, industry standards, contractual obligations and our own policies and terms; and

• maintain and enhance the safety and security of our services, online channels, network services, information resources and personnel.

We may combine information obtained through online channels with information obtained offline, and may anonymise or aggregate personal data and use it for the purposes above and for other purposes permitted by law. Where we identify an additional purpose at the point of collection, we obtain consent for it to the extent the law requires.

Legal bases. Depending on the jurisdiction, we rely on:

Basis	Typical use
Consent	Newsletters and marketing; non-essential cookies; processing under the DPDP Act where consent is the basis; special-category data where required
Performance of a contract, or steps prior to entering one Responding to a business enquiry; delivering services; onboarding a client or vendor	Responding to a business enquiry; delivering services; onboarding a client or vendor
Legitimate interests (not overridden by data-subject rights) Identifying and contacting business counterparts; responding to questions; improving services from feedback; network and information security; fraud prevention	Identifying and contacting business counterparts; responding to questions; improving services from feedback; network and information security; fraud prevention
Legal obligation	Statutory retention; tax and accounting; regulatory or law-enforcement requests; pharmacovigilance reporting
Legitimate uses / public interest, scientific or historical research and statistical purposes	Aggregated and de-identified analysis, subject to appropriate safeguards

Further processing for archival in the public interest, scientific or historical research or statistical purposes is not treated as incompatible with the original purpose, provided appropriate safeguards including de-identification are applied.

If you choose not to provide personal data that is mandatory for a request, we may be unable to provide the corresponding service or respond to you.

Consent, withdrawal and refresh. Where we rely on consent, we keep records showing how consent was obtained and what information was given at the time. You may withdraw consent at any time, and withdrawing it will be as easy as giving it — if consent was given with a single click, a single click will withdraw it. Withdrawal is free of charge, does not affect the lawfulness of processing before withdrawal, and will not degrade the quality of unrelated services. Where consent must be obtained from a person who cannot understand the associated rights and risks — including a child, as defined by the applicable law — consent will be valid only to the extent given by the holder of parental responsibility, and the purpose will be explained in clear, plain language. We refresh consent where the legal basis or the applicable law changes, and at appropriate intervals.

8. Automated decision-making

HealthMinds does not make decisions producing legal effects, or similarly significant effects, on individuals based solely on automated processing without human intervention. Where any automated processing is used — for example, in candidate screening tools or content analytics — a human review point is retained, and individuals may object. Automated processing is used only where it is necessary to enter into or perform a contract, authorised by law, or based on explicit consent.

Use of artificial intelligence. HealthMinds uses AI-assisted tools in parts of its content and research workflows, under a governed set of controls: approved tools only, no upload of client confidential information, personal data, PII or PHI to any tool that is not contractually approved for that engagement, mandatory human expert review of all output, and disclosure to clients where required by the engagement or by publication-ethics standards. AI tools are not used to make decisions about individuals, and are not authorised for use on identifiable patient or research-subject data unless the client has expressly approved it in writing.

9. Cookies and similar technologies (Cookie Notice)

When you visit our website we may place one or more cookies on your device. A cookie is a small text file that lets us recognise a browser, facilitate access to the site and personalise your experience. Through cookies we may also collect information about your activity on the site, such as pages viewed, links clicked and searches conducted.

We use the following categories:

Category	Purpose	Consent
Strictly necessary	Security, load balancing, session management, recording your cookie choice	No consent required
Performance / analytics	Performance / analytics Understanding how visitors use the site, in aggregate, to improve usability and performance Consent required	Consent required
Functionality	Functionality Remembering preferences such as language, enabling personalised features without identifying you Consent required	Consent required
Targeting / advertising	Measuring campaign effectiveness and delivering relevant content across channels	Consent required

We also use standard internet technologies such as web beacons, clear GIFs and pixel tags, on the website and in email newsletters, to understand whether messages have been opened and acted upon and to measure the effectiveness of our content. We use SSL/TLS for web-based transmissions.

Your control. Our cookie banner lets you accept or reject each non-essential category before any such cookie is set, and the Cookie Settings link in the footer lets you change your choice at any time. Most browsers also let you decline cookies through the browser’s help or settings menu, and browser or device settings may let you signal a global privacy control, which we honour where legally required. If you decline cookies, some interactive features may not function.

We honour recognised opt-out signals where applicable law requires, and we do not sell personal information, and do not share it for cross-context behavioural advertising, as those terms are defined under California law.

10. Sharing and disclosure

The scope of our business does not require us to disclose personal data, PII or PHI outside the designated engagement area, except for legal and statutory obligations. Subject to that, we may share personal data with:

• HealthMinds group entities and offices in India, Bahrain and Singapore, for internal administration and service delivery, under internal data-sharing controls;

• clients, where the data was collected for or relates to their engagement — in which case the client is generally the controller;

• vendors and service providers who process data on our behalf — hosting, form and newsletter platforms, analytics, IT support, recruitment, translation, statistical and editorial specialists — each bound by written contract to confidentiality, security and processing-only-on-instruction obligations no less protective than those we owe;

• professional advisers — auditors, lawyers, insurers, certification bodies — under duties of confidentiality;

• regulators, courts and law-enforcement bodies, where disclosure is required by law. Where we are legally permitted to do so, we will promptly notify the affected client, use best efforts to limit the nature and scope of the required disclosure, and disclose only the minimum amount of personal information necessary to comply; and

• an acquirer or successor, in connection with a merger, acquisition, reorganisation or transfer of assets, subject to this policy continuing to apply.

We do not sell, rent or trade personal data. We do not append client or consumer databases with personal information obtained from other clients. We do not use personal data received in one client engagement for the purposes of any other client or for our own marketing.

11. International transfers

Personal data, PII and PHI received under a client engagement is transferred across borders only where the client agreement expressly permits it, and only in compliance with the laws restricting cross-border transfer of data that apply to that data. Cross-border flows are evaluated for compliance before an engagement begins and are re-evaluated on any material change.

Transfers under the DPDP Act are made in accordance with any restrictions notified by the Central Government. Copies of the relevant transfer safeguards are available on request from the DPO (Mr. Sujit B reachable at it@healthminds.com).

12. Personal data we process for clients (our commitments as a processor)

Most of the personal data, PII and PHI that reaches HealthMinds does so because a client has entrusted it to us for a defined engagement. For that data, the client is the controller and HealthMinds is the processor, and the following commitments apply throughout the term of the engagement and, where stated, after it ends. They are made in this public policy because our clients — including regulated pharmaceutical companies — require them, and they are given contractual force in each master services agreement, data processing addendum or business associate agreement.

HealthMinds shall:

1. Process only on instruction. Collect, use and disclose client personal information only in accordance with the client’s instructions and in good-faith performance of our obligations under the agreement, or where disclosure is required by law — in which case, to the extent permitted by law, we will promptly notify the client, use best efforts to limit the nature and scope of the required disclosure, and disclose only the minimum necessary.

2. Comply with applicable law. Collect, use and disclose personal information in accordance with all applicable privacy, security and data-protection laws, rules and regulations, including those restricting cross-border transfer of data, and all applicable laws governing outbound telephone calls and the transmission of electronic mail or facsimile messages, and the recognised frameworks for transfers of personal data from the European Economic Area to third countries.

3. Give notice. Notify individuals of the purposes for which personal information is collected, in accordance with applicable law and fair information-practice standards, where we collect it directly on the client’s behalf.

4. Maintain accuracy and integrity of the personal information we collect, use or disclose on the client’s behalf.

5. Safeguard. Implement all reasonable physical, technical and administrative safeguards appropriate to the sensitivity of the information, to protect it from loss, misuse and unauthorised acquisition, disclosure, alteration or destruction — including documented administrative, technical and physical security policies and procedures, and training of all staff responsible for handling personal information.

6. Encrypt. Use encryption or equivalent measures for any transfer, communication or remote-access connectivity involving personal information, and for personal information stored on laptops and other portable devices. Storage of high-risk data elements on portable devices requires prior authorisation and is encrypted without exception.

7. Notify incidents promptly. Notify the client promptly of any unauthorised use or disclosure of personal information, and of any security incident involving personal information — including any incident we reasonably believe to involve unauthorised acquisition or disclosure — of which we become aware. Where HealthMinds or its affiliates, employees or representatives are responsible for the incident, we will promptly take all necessary and appropriate corrective action, including, at the client’s request and discretion and at our expense, providing notification to affected individuals. Our incident-response procedure defines severity classification, escalation, forensic preservation, regulator notification timelines and post-incident review.

8. Cooperate on enquiries and rights requests. Cooperate with the client in responding to any enquiry about the collection, use and disclosure of personal information under the engagement, and to any request to access or correct personal information, in accordance with applicable law and the client’s policies. We maintain authentication mechanisms that allow us to confirm the identity of an individual who requests access to their own personal information held by us on a client’s behalf.

9. Flow down to sub-processors. Obligate any third-party agent, contractor, temporary worker, vendor, outside agent or sub-processor to adhere to standards equal to or greater than those we owe the client, appoint them only with the client’s permission where the agreement so requires, monitor them for compliance, and remain fully responsible for their acts and omissions.

10. Return or destroy on termination. On termination of the engagement, return or destroy all personal information received from the client, or created or received by us on the client’s behalf, within sixty (60) days, retaining no copies. Where return or destruction is infeasible, we will notify the client of the conditions that make it infeasible and will extend the protections of the agreement to that personal information for as long as we retain it. This obligation survives termination.

11. Complete and stand behind supplier assessments. Where a client requires a supplier privacy or security assessment, the responses we give will be true, accurate and complete as at the date given; the privacy and data-security practices we describe will remain in effect and be consistently applied for as long as we provide services to, or retain personal information on behalf of, that client; and we will notify the client in writing promptly, and in any event within ten (10) business days, of any material change to those practices.

12. Submit to inspection and audit. Permit the client or its designees to inspect our services and work product, whether performed at our premises or elsewhere, and to verify our compliance with the agreed security criteria, including access to our facilities on reasonable request. Client designees may be asked to execute reasonable confidentiality undertakings. We also maintain internal monitoring of our own compliance with this policy, applicable law and client contract terms, and we support independent third-party audit and certification.

13. Maintain personnel standards. Ensure that personnel assigned to client work are qualified, trained and supervised; comply with equal-employment-opportunity standards; pass pre-engagement reference and background screening to the extent permitted by and in accordance with applicable law; are bound by written confidentiality obligations; and conduct themselves in accordance with the client’s policies and procedures notified to us in advance. Access to a client’s network or information is limited to the personnel actively assigned to the engagement, on a need-to-know basis, and only to the extent specified in the project plan. Client information is not disclosed to any third party, or to our own staff not actively assigned to the engagement, without the client’s prior written approval.

14. Remove excluded persons. Represent that neither HealthMinds nor its officers, directors, key employees or key subcontractors is debarred, excluded, suspended or otherwise ineligible to participate in federal healthcare or procurement programmes, or convicted of a disqualifying offence; screen against the applicable exclusion, debarment and sanctions lists; notify clients promptly in writing if any such status arises; and promptly remove any affected individual or entity from all work for that client.

15. Protect against malicious code. Screen all software deliverables at the time of delivery using industry-standard virus protection and customary procedures; never intentionally insert hidden files, self-replicating or self-activating code, destructive code, or any key, node lock, time-out, back door, trap door, booby trap, drop-dead device or data-scrambling device; not install, execute or copy software on client equipment without express approval; and assist the client promptly in remediating and mitigating any virus of which either party becomes aware.

16. Segregate. Keep each client’s data logically segregated, access-controlled by role, and never commingled with the data of another client or used for any purpose outside that engagement.

17. Handle research and safety data appropriately. Where an engagement involves clinical-trial, research or pharmacovigilance data, apply documented safeguards for informed consent and authorisation where we are responsible for it, for key-coding and de-identification, for sample and data archiving, and for the handling and onward transmission of pharmacovigilance and safety data within required timelines.

13. Data security

HealthMinds operates an Information Security Management System certified to ISO/IEC 27001:2022 and a Quality Management System certified to ISO 9001:2015, and adopts reasonable and appropriate security practices and procedures — administrative, physical and technical — to safeguard personal information, including a comprehensive written information security programme covering the requirements of applicable state and national data-security laws.

Our controls include:

Organisational — documented security policy set approved by management; defined roles and responsibilities; risk assessment and treatment; annual internal audit and management review; supplier security assessment and contractual flow-down; disciplinary process for violations; business continuity and disaster recovery with tested backups.

People — background screening to the extent permitted by law; written confidentiality agreements; mandatory security and privacy training at induction and annually; acceptable-use rules; removal of all access authority for terminated employees, contractors and vendors within 24 hours of termination; access privileges reviewed at least annually.

Technical — role-based least-privilege access with unique credentials and multi-factor authentication; encryption in transit (TLS) and at rest, including full-disk encryption on laptops and portable devices; endpoint protection and patch management; network segmentation, firewalls and intrusion detection; centralised logging and monitoring; secure development and change management; vulnerability management and periodic penetration testing; secure media handling with an inventory of media holding personal information and a log of its physical movement; secure destruction and disposal procedures that prevent deciphering or reconstruction of personal information.

Physical — access-controlled premises with badge or biometric entry, visitor and vendor logs at reception, monitoring of sensitive areas, restricted data-centre and server access limited to those with a legitimate business need, and locked storage for records and media containing personal information.

Incident response — a documented procedure covering detection, classification, containment, forensic preservation, client notification without undue delay, regulator and data-principal notification within statutory timelines, remediation and lessons learned.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security; we do commit to maintaining, testing and improving these controls, and to telling you and our clients promptly if something goes wrong.

14. Retention and destruction

We retain personal data only for as long as necessary for the purpose for which it was collected, for the period agreed with the client, or for the period required by law — whichever applies. At the end of that period, data is securely destroyed, anonymised, archived or transmitted to the client according to the applicable requirement.

Source of personal data	Indicative retention
Client-provided data under an engagement	As per the data processing agreement, statement of work or regulatory requirement; returned or destroyed within 60 days of termination unless the client instructs otherwise
Clinical, research and safety data	Clinical, research and safety data As required by the applicable protocol, GCP and pharmacovigilance retention rules, and the client agreement
Website enquiry and business-contact data	24 months from last meaningful interaction, unless a business relationship continues
Newsletter subscriber data	Until you unsubscribe, plus a suppression record kept to honour your opt-out
Recruitment data — unsuccessful candidates	36 months from decision, or longer with the candidate’s consent for future roles
Human resources and employment records	As per Indian and local statutory requirements
Visitor records, CCTV footage, access logs	12 months from collection
Financial, tax and statutory records	As required under the Companies Act, 2013 and applicable tax law

Where a client wishes to retain personal data at the end of an engagement, the client contact identified in the statement of work should request it in writing, and we will provide it in the agreed format.

Reference document: Procedure for Retention and Destruction of Records.

15. Children’s personal data

We do not knowingly collect personal data from children under the age of 18 (or the age defined as a child under the applicable law, where different) through our website. If a parent or guardian believes that a child in their care has provided us with personal data without their consent, they may contact us at it@healthminds.com and we will take steps to delete it.

Where an engagement necessarily involves data relating to children — for example, paediatric research — processing is governed by the client agreement, the applicable protocol and the consent obtained by the holder of parental responsibility, with the additional safeguards described in Section 7.

16. Your rights

Subject to the applicable law and to any limitation arising from our role as a processor, you have the right to:

• access the personal data we hold about you, and obtain information about how it is processed;

• correct inaccurate or incomplete data, and have it updated;

• erase data where it is no longer needed, where consent is withdrawn, or where processing was unlawful;

• restrict or object to processing, including processing based on legitimate interests and processing for direct marketing, which you may object to at any time;

• withdraw consent at any time, without affecting prior lawful processing;

• portability — receive your data in a structured, commonly used, machine-readable format, and have it transmitted to another controller where technically feasible;

• nominate another individual to exercise your rights in the event of death or incapacity, where the DPDP Act provides for it;

• not be subject to solely automated decisions with legal or similarly significant effects; and

• complain to us and to the competent supervisory authority.

How to exercise your rights. Write to info@healthminds.com with enough information for us to identify you and your request. We will verify your identity before acting, respond within the timeframe required by the applicable law — generally within 30 days, extendable where the request is complex — and tell you if we need more time. There is no charge for a reasonable request.

Rights may be limited where we have a legal obligation to retain the data, where the request would adversely affect another person’s rights, or where an overriding legitimate ground exists; where we refuse, we will explain why.

If the data belongs to a client engagement, we are a processor and cannot act on it unilaterally. We will acknowledge your request, direct it to the client without undue delay, and support the client in responding. Where possible, we will tell you who the controller is so that you can contact them directly.

17. Grievance redressal and complaints

Grievance Officer (India) — appointed under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:

Name: Ms. Sanjana S Sutrave; Designation: Chief of Staff; Email: hr@healthminds.com; Address: No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022,KARNATAKA, INDIA; Phone: +91 9880578042.

Name: Ms. Sanjana S Sutrave; Designation: Chief of Staff; Email: hr@healthminds.com; Address: No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022,KARNATAKA, INDIA; Phone: +91 9880578042.

Data Protection Officer

Name: Mr. Sujit B; Email: it@healthminds.com; Address: No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022,KARNATAKA, INDIA.

If you believe you have suffered harm because of a breach of your data-protection rights by HealthMinds and we have not handled your complaint satisfactorily, you may complain to the competent authority — in India, the Data Protection Board of India; in Bahrain, the Personal Data Protection Authority; in Singapore, the Personal Data Protection Commission.

We also maintain a formal internal process for addressing privacy violations, including investigation, root-cause analysis, corrective and preventive action, disciplinary measures where warranted, and reporting to the client where a client engagement is affected.

18. Changes to this policy

We may update this Privacy Policy at any time. The current version is always published on this page with a “Last updated” date, and the updated version binds users who continue to use the website. Where a change is material, we will take reasonable steps to notify you and, where the law requires it, obtain fresh consent. Clients are notified of material changes to our privacy or data-security practices in writing within ten (10) business days, as described in Section 12.11.

19. Contact

HealthMinds Consulting Private Limited [No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022,KARNATAKA, INDIA], Privacy and data protection: it@healthminds.com; Grievance Officer: hr@healthminds.com; General: info@healthminds.com; Offices: India · Bahrain · Singapore

I have read and agree to the Privacy Policy.

HealthMinds Consulting Private Limited Effective date: 29 January 2026 · Version 1.1 · Last updated: 29 August 2026

Disclaimer

This Disclaimer forms part of the Terms & Conditions governing your use of www.healthminds.com. Please read it carefully. If you do not accept it, do not use this website.

1. Informational purpose only

All content published on this website — including service descriptions, blogs, articles, case studies, insights, infographics, videos and downloadable material — is provided for general information about HealthMinds and its capabilities. It is offered free of charge and does not create a business, professional-services, consultancy or advisory relationship between you and HealthMinds.

2. Not medical advice

Nothing on this website is medical, clinical or healthcare advice, and nothing on it is a substitute for the judgment of a qualified healthcare professional.

This website does not diagnose, treat, cure or prevent any disease or condition. It does not recommend any medicine, device, treatment, dosage, protocol or course of action for any individual patient. No physician–patient, pharmacist–patient or other clinical relationship is created by your use of this website or by any communication you send through it.

If you are a patient or a member of the public: consult a registered medical practitioner about your health. Never disregard professional medical advice, or delay seeking it, because of something you read here. If you believe you have a medical emergency, contact your local emergency services immediately.

If you are a healthcare professional: content on this website is general and educational, is not peer-reviewed unless expressly stated, and must not be relied on as the basis of a clinical decision. Always refer to the current approved product label, prescribing information, summary of product characteristics and applicable clinical guidance in your jurisdiction.

3. No promotion of medicines, devices or medical products

HealthMinds is a service provider to the life-sciences industry. It is not a manufacturer, marketing-authorisation holder, distributor or seller of any medicine, vaccine, biologic, medical device or diagnostic.

Nothing on this website is intended as, and nothing on it should be construed as:

• advertising or promotion of any prescription medicine, device or medical product to the public;

• a claim about the safety, efficacy, quality or availability of any product;

• a comparative or superiority claim about any product; or

• a statement about any unapproved product, unapproved indication or off-label use.

Where products, therapy areas or disease states are referenced, they are referenced descriptively to explain the nature of our work. Any content we prepare for clients is prepared to that client’s medical-legal-regulatory (MLR) requirements and to the advertising, promotion and disclosure rules of the market in which it is used, and is published, approved and disseminated by the client under the client’s own responsibility — not by HealthMinds through this website.

References to regulatory frameworks — including the Drugs and Cosmetics Act, 1940 and rules thereunder, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Uniform Code for Pharmaceutical Marketing Practices, applicable FDA rules on prescription drug advertising, and equivalent rules elsewhere — are made for context only and are not legal or regulatory advice.

4. Accuracy, currency and completeness

We take reasonable care in preparing content, but this website and its contents are provided “as is” and “as available”, without representation or warranty of any kind, express or implied, as to accuracy, completeness, currency, reliability, fitness for a particular purpose, title or non-infringement.

Medical science and regulation change continuously. Content is published as at the date shown on the page and may be superseded. We are under no obligation to update it, and we do not undertake to correct or amend content that has become outdated. Any reliance you place on the content is strictly at your own risk.

Statistical, analytical and methodological content — including anything published under our Dr.ive My Research service line — is illustrative. It does not validate any dataset, analysis, manuscript or submission of yours, and does not guarantee any research outcome, publication decision, journal acceptance, citation performance, indexing, regulatory acceptance or approval. Editorial and peer-review decisions rest entirely with journals and their reviewers.

5. Case studies, metrics and forward-looking statements

Case studies, testimonials, performance figures, client counts, experience figures and outcome descriptions on this website describe particular past engagements under particular conditions. Past results are not a guarantee, prediction or assurance of future results. Outcomes depend on factors specific to each engagement, many of which are outside our control.

Any statement about future plans, capabilities, expectations or intentions is forward-looking and subject to change without notice. HealthMinds undertakes no obligation to update forward-looking statements.

All case-study content is published in de-identified or client-approved form. No client confidential information is disclosed, and no client name, logo, quotation or endorsement is used without prior written consent.

6. Third-party content, links and trademarks

This website may reference or link to third-party content, publications, journals, tools, platforms and services, including LinkedIn, WhatsApp and our forms and newsletter providers. HealthMinds does not operate or control them, makes no judgment, representation or warranty about them, and accepts no responsibility for their content, accuracy, availability, security or privacy practices. A link is not an endorsement, and use of any linked site is at your own risk.

Third-party names, trademarks, logos and product names are the property of their respective owners and are used for identification only. Their use does not imply endorsement, sponsorship or affiliation.

Content quoted, cited or excerpted from third-party sources is used in accordance with applicable copyright law and, where required, with permission. If you believe content has been used without proper authorisation, contact it@healthminds.com and we will investigate promptly.

7. Views expressed

Views, opinions and interpretations expressed in blogs, articles, commentary and social posts are those of the named author at the time of writing. They do not necessarily reflect the official position of HealthMinds, of its management, or of any client, partner or affiliate, and should not be attributed to them.

8. AI-assisted content

Some material on this website is developed with the assistance of AI-based tools under human expert supervision. Every published item is reviewed, verified and approved by a qualified member of our team before publication. Notwithstanding that review, AI-assisted content may contain errors or omissions, and the disclaimers in this document apply to it in full. We do not use AI tools to generate clinical recommendations, and we do not process client confidential information, personal data, PII or PHI through tools that are not contractually approved for the relevant engagement.

9. Adverse events and product complaints

This website is not a channel for reporting adverse events, side effects, product quality complaints, medication errors or off-label experiences. Report these directly to the marketing authorisation holder of the product concerned or to the relevant regulator — in India, the Pharmacovigilance Programme of India under the Indian Pharmacopoeia Commission; elsewhere, your national competent authority. Any safety information that nevertheless reaches us will be recorded and forwarded in accordance with our procedures and the relevant client agreement; we do not assess or respond to it clinically.

10. No confidential relationship through this website

Information you send us through this website is treated as non-confidential and non-proprietary unless it is submitted under an existing signed confidentiality agreement. Do not send us unpublished research data, manuscripts, protocols, patient-identifiable information or trade secrets through the website. Contact us first and we will put a confidentiality agreement and a secure channel in place. Personal data within any submission remains protected under our Privacy Policy.

11. Security and technical

We operate an ISO/IEC 27001-certified information security management system and apply industry-standard controls, but no internet transmission or electronic storage is completely secure and we cannot guarantee that this website will be uninterrupted, error-free or free of viruses or other harmful components. You are responsible for maintaining your own anti-virus protection and device security. HealthMinds is not liable for any loss or damage arising from a virus, distributed denial-of-service attack or other technologically harmful material that infects your equipment through your use of this website or of any linked site.

12. Limitation of liability

To the fullest extent permitted by applicable law, HealthMinds and its affiliates, directors, officers, employees, agents, licensors and third-party service providers accept no liability for any loss or damage — direct, indirect, incidental, special, exemplary, punitive or consequential, including loss of profits, revenue, data, goodwill or business — arising from or in connection with your access to, use of, or reliance on this website or any content on it, or your inability to use it, regardless of the form of action.

Your sole and exclusive remedy is to stop using this website. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded. The limitation of liability in Clause 13 of the Terms & Conditions applies in full to this Disclaimer.

13. Jurisdiction

This Disclaimer is governed by the laws of India and is subject to the governing-law, jurisdiction and dispute-resolution provisions in Clause 19 of the Terms & Conditions. You are responsible for complying with the laws of the jurisdiction from which you access this website. Content on this website may not be appropriate or available for use in all locations; those who access it from elsewhere do so on their own initiative and are responsible for compliance with local law.

14. Contact

Questions about this Disclaimer: it@healthminds.com; HealthMinds Consulting Private Limited, No 601H 6TH FLOOR, BEACON TOWER BRIGADE TWIN TOWERS, NO11/1-4 JAI BHARAT INDUSTRIES PIPELINE ROAD, OFF OUTER RING ROAD, YESHWANTPUR, BENGALURU, 560022, KARNATAKA, INDIA.

I have read and agree to the Disclaimer.